Abstract
Recent consumer behavior research highlights the concern that too many options cause consumers to feel burdened by selection, and hence, reduce their purchasing intention. Existing research focus on the amount of product and information present on product packaging Therefore, in this study, the effects of the number of addition options in the Japanese automobile industry, on the willingness to pay (WTP) were examined, using a randomized controlled trial. Seven categories of options were defined: Color, Interior, Safety, Audio/Navigation, Utility, Technology, and Decoration. The results showed that WTP was not significantly affected by the number of options.
Original language | English |
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Pages (from-to) | 1540-1547 |
Number of pages | 8 |
Journal | Procedia Computer Science |
Volume | 176 |
DOIs | |
Publication status | Published - 2020 |
Event | 24th KES International Conference on Knowledge-Based and Intelligent Information and Engineering Systems, KES 2020 - Virtual Online Duration: 16 Sept 2020 → 18 Sept 2020 |
Keywords
- Consumer behavior
- Contingent valuation method
- Multiple comparison method
- Steel's test